The 30-night warmth guarantee

A hot water bottle is something you live with, not something you assess in a showroom. So instead of asking you to decide at checkout, we give you a month of real winter evenings to decide at home.

How it works

1. Order your Cocoon and use it like you own it — couch, bed, desk, every night if you like.
2. If within 30 nights of delivery you decide it isn’t for you, reply to your order confirmation email with your order number.
3. We’ll send you simple return instructions, and once it’s on its way back, we refund your full purchase price.

The fine print (kept short)

• The 30 nights start the day your order is delivered.
• It’s a change-of-mind guarantee — nothing needs to be faulty.
• One guarantee return per household per order.
• This guarantee is in addition to your rights under Australian Consumer Law — see Shipping & Returns.

Choose your Cocoon →