Legal notice

Site operator

This website is operated under the trading name COCOON.

Contact

hello@shopcocoon.com

What we do

COCOON sells consumer warmth and comfort products direct to customers in Australia, the United Kingdom and the United States.

Content and intellectual property

All text, images, video and design on this site belong to COCOON unless stated otherwise, and may not be copied or reproduced without permission. Product names and trademarks belonging to other companies are the property of their respective owners.

Accuracy

We take care to keep product descriptions, specifications and pricing accurate and current. If you spot an error, tell us and we will correct it. Where an error affects an order you have already placed, we will contact you before dispatch and you may cancel for a full refund.

Links to other sites

Where this site links to third-party websites, we are not responsible for their content or their privacy practices.

Terms and your rights

Use of this site is governed by our Terms of service. Nothing in this notice limits your statutory rights as a consumer — see our Return and refund policy for the rights that apply in your country.